Privacy policy

Privacy Policy 

Last updated: January 26, 2026]

At entrypointstore.com (operating as Entry Point), your privacy is of the utmost importance to us. We understand that shopping for adult products is deeply personal, and we are committed to protecting your confidentiality every step of the way. We handle your personal information with the highest care, using industry-standard security measures to ensure it remains secure and private. We do not sell your personal information to third parties, and we take extra steps to maintain discretion in all aspects of your experience with us.

This Privacy Policy describes how we (Entry Point) collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using our Services (the website and related features powered by Shopify). The Services are hosted by Shopify, which processes certain personal information on our behalf. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this carefully. By using the Services, you acknowledge that you have read and understand this policy.

Personal Information We Collect or Process We collect or process the following categories of personal information, depending on how you interact with the Services and as permitted by law:

  • Contact details: Name, address, billing address, shipping address, phone number, and email address.
  • Financial information: Payment card details, transaction details, and other payment information (handled securely by our payment processor).
  • Account information: Username, password, preferences, and settings (if you create an account).
  • Transaction information: Items viewed, added to cart/wishlist, purchased, returned, or exchanged, plus past transactions.
  • Communications with us: Details in support inquiries or other messages.
  • Device and usage information: Device type, browser, IP address, pages visited, time spent, and interaction data.
  • Marketing and communications: Email or phone if you sign up for newsletters or promotions.

We do not collect sensitive health data or require unnecessary personal details.

Personal Information Sources We collect from you directly (e.g., at checkout or support), automatically through cookies and device info, from service providers, and from partners/third parties as needed.

How We Use Your Personal Information We use it for legitimate purposes, including:

  • Providing, tailoring, and improving the Services (e.g., processing orders, fulfilling payments, shipping, remembering preferences, customizing recommendations, handling returns/exchanges).
  • Marketing and advertising (e.g., promotional emails/texts only if you opt in; we make unsubscribing easy).
  • Security and fraud prevention (e.g., detecting suspicious activity).
  • Communicating with you (e.g., order updates, support).
  • Legal compliance (e.g., responding to subpoenas or enforcing policies).

Discreet Billing and Privacy Protections

  • Billing statements appear under a neutral, non-descriptive name (no references to adult products).
  • All transactions use secure, encrypted payment gateways.
  • We prioritize discretion: No explicit references in emails, packaging, or statements unless necessary for fulfillment.

How We Disclose Personal Information We do not sell your personal information. We may share limited data with:

  • Shopify and vendors/third parties (e.g., payment processors like Stripe/PayPal, shipping carriers like USPS/UPS, analytics/email providers) who perform services on our behalf and are bound by confidentiality.
  • Business/marketing partners for advertising (you can opt out of targeted ads via Shopify's portal: [Shopify Privacy Portal Link]).
  • When you request it (e.g., shipping) or consent.
  • Affiliates, in business transfers, or for legal requirements.

We require partners to protect your data with equivalent safeguards.

Relationship with Shopify Shopify processes certain data (e.g., access/use of the Services) to provide and improve the platform. Information you submit is transmitted to Shopify and may be shared with third parties in other countries. Shopify may use enhanced features incorporating data from your interactions with our store and others for business improvement. In these cases, Shopify handles processing and responds to certain rights requests. For more on Shopify's use of your data, visit the Shopify Consumer Privacy Policy: https://privacy.shopify.com/en. Depending on your location, exercise rights related to Shopify-processed data here: [Shopify Privacy Portal Link].

Third Party Websites and Links Our Services may link to third-party sites; we are not responsible for their privacy practices.

Children's Data The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect data from minors. If you believe a child has provided information, contact us to request deletion.

Security and Retention We implement reasonable measures (encryption, secure servers, access controls) to protect your data, but no system is 100% secure—protect your credentials. Retention depends on business needs, legal obligations, and disputes.

Your Rights and Choices Depending on your location (e.g., CCPA for California residents), you may have rights to access, correct, delete, port, or opt out of sale/sharing of your personal information. We do not sell data, but you can exercise rights via our contact info or Shopify's portal for applicable data. Opt out of marketing via unsubscribe links. Manage cookies through our banner or browser. For Global Privacy Control signals, we honor them as required. We will not discriminate for exercising rights and may verify identity.

International Transfers Data may be transferred, stored, and processed outside your country (e.g., to the US). We comply with applicable laws and use safeguards like Standard Contractual Clauses where needed.

Changes to This Privacy Policy We may update this policy; changes will be posted with a new date. Continued use constitutes acceptance.

Contact Us For questions, rights requests, or concerns: Email: epmgmnt@gmail.com